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Poster: sevenxbb Date: August 10, 2009 11:23:07pm
Forum: etree Subject: Re: Is there a problem with the d/l counters?

I've been watching it for a week and the only count that has changed is on the detail page. The other count remains at 1. I've refreshed the page and tried it in both IE and firefox. Waaaaaay more than 24hrs.

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Poster: Administrator, Curator, or Staff greenone Date: August 11, 2009 08:59:18am
Forum: etree Subject: Re: Is there a problem with the d/l counters?

I know they're all logged and when this has come up before we're told it should catch up eventually...

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Poster: Administrator, Curator, or Staff Diana Hamilton Date: August 12, 2009 06:17:38am
Forum: etree Subject: Re: Is there a problem with the d/l counters?

I think it might work more like, individual details pages' counters are usually updated within 24 hr, while the search engine view is updated "eventually".

I've seen a lit of disparity in items that got suddenly popular over the course of a week (where details page has a high count, but SE doesn't).

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